Terms of Service
Last updated: January 6, 2026
Acceptance of Terms
By enrolling your child in Miles Ahead Charter School's Infinity Care before and aftercare program and using this digital management system, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the service.
Program Enrollment
To enroll in the Infinity Care program, you must:
- Be a parent/guardian of a student enrolled at Miles Ahead Charter School
- Complete all required enrollment forms
- Provide accurate emergency contact and medical information
- Agree to the program's payment terms and policies
- Review and acknowledge all program rules and procedures
Program Hours & Attendance
Before Care
Operating hours: 6:45 AM - 7:30 AM (Monday through Friday)
Aftercare
Operating hours: 3:45 PM - 6:00 PM (Monday through Friday)
Sign-outs accepted until 7:30 PM with late fees applied
Late Pickup Policy
Pickup after 6:00 PM will incur a late fee of $2 per minute. Late fees will be added to your next invoice.
Payment Terms
By enrolling in the program, you agree to the following payment terms:
- Invoices are generated bi-weekly and due upon receipt
- Payment can be made online or by check/cash
- Late payments may result in suspension of program access
- A sibling discount may apply for families with multiple enrolled children
- Refunds are not provided for unused days or early withdrawal
- Fees are subject to change with 30 days notice
Parent Responsibilities
Parents/guardians are responsible for:
- Signing children in/out using the digital system
- Notifying staff of any schedule changes or absences
- Keeping emergency contact information current
- Updating medical information as needed
- Picking up children on time to avoid late fees
- Reviewing and responding to incident reports promptly
- Ensuring children arrive with appropriate clothing and supplies
Student Conduct
Students participating in the program are expected to follow all school rules and Infinity Care program guidelines. The program reserves the right to:
- Issue incident reports for behavioral concerns
- Implement temporary suspensions for serious violations
- Terminate enrollment for repeated or severe behavioral issues
- Contact parents immediately for safety concerns
Health & Safety
To ensure the health and safety of all participants:
- Sick children should not attend the program
- All medications must be documented and administered by staff
- Emergency procedures will be followed as per school policy
- Staff are trained in first aid and emergency response
- Parents will be notified immediately of any injuries
Program Closures
The Infinity Care program follows the Miles Ahead Charter School calendar and will be closed on:
- School holidays and breaks
- Professional development days (unless otherwise specified)
- Emergency closures (weather, safety concerns, etc.)
Families will be notified of closures through the calendar system and email notifications. No refunds or credits are provided for scheduled closures.
System Usage
When using the Infinity Care digital management system:
- Keep your login credentials secure and confidential
- Use the system only for its intended purposes
- Provide accurate and truthful information
- Do not attempt to access unauthorized areas
- Report any security concerns immediately
Liability & Insurance
Miles Ahead Charter School maintains appropriate insurance coverage for the Infinity Care program. However, the school is not liable for:
- Lost, stolen, or damaged personal belongings
- Minor injuries occurring during normal program activities
- Delays in pickup due to traffic or other circumstances
Program Changes & Termination
We reserve the right to:
- Modify program hours, policies, or fees with reasonable notice
- Terminate enrollment for non-payment or policy violations
- Discontinue the program if necessary (with advance notice)
Parents may withdraw their child at any time with written notice, but fees are non-refundable.
Dispute Resolution
Any disputes regarding the program or these terms should first be addressed with the Program Coordinator. If a resolution cannot be reached, the matter may be escalated to school administration.
Changes to Terms
We may update these Terms of Service periodically. Significant changes will be communicated via email and posted in the system. Continued use of the program after changes indicates acceptance of the updated terms.
Contact Information
For questions about these Terms of Service or the Infinity Care program:
Destiny Lowe
Infinity Care Program Coordinator
Miles Ahead Charter School
destiny.lowe@milesaheadcharter.orgBy enrolling in the Infinity Care program, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.