Privacy Policy

Last updated: January 25, 2026

Introduction

Miles Ahead Charter School's Infinity Care program ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our before and aftercare management system.

Information We Collect

Student Information

  • Name, date of birth, grade level
  • Emergency contact information
  • Medical information (allergies, medications, special needs)
  • Attendance records and sign-in/out times
  • Incident reports and behavioral records

Parent/Guardian Information

  • Name, email address, phone number
  • Billing and payment information
  • Communication logs and correspondence
  • Photo verification captured during sign-in/sign-out for security purposes

Staff Information

  • Name and email address
  • Login credentials
  • Activity logs and system usage

How We Use Your Information

We use the collected information for the following purposes:

  • To provide and manage before and aftercare services
  • To track attendance and maintain accurate records
  • To ensure student safety and well-being
  • To communicate with parents about their children
  • To process payments and manage billing
  • To comply with legal and regulatory requirements
  • To improve our programs and services

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Secure data encryption during transmission and storage
  • Access controls limiting who can view student information
  • Regular security audits and updates
  • Staff training on data privacy and security

Information Sharing

We do not sell or rent personal information. We may share information only in the following circumstances:

  • With authorized school staff for educational and safety purposes
  • With parents/guardians regarding their own children
  • With payment processors to handle transactions
  • When required by law or to protect safety
  • With your explicit consent

Your Rights

You have the right to:

  • Access and review your child's information
  • Request corrections to inaccurate information
  • Request deletion of information (subject to legal requirements)
  • Opt-out of non-essential communications
  • File a complaint about our privacy practices

FERPA Compliance

As an educational institution, we comply with the Family Educational Rights and Privacy Act (FERPA), which protects the privacy of student education records. Parents have the right to inspect and review their child's records and request amendments.

Children's Privacy

We are committed to protecting children's privacy. We only collect information necessary for program operation and do not market to children. All student information is handled in accordance with applicable child protection laws.

Data Retention

We retain personal information for as long as necessary to provide services and comply with legal obligations. Student records are maintained according to school district policies and state education regulations.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Destiny Lowe

Infinity Care Program Coordinator

Miles Ahead Charter School

destiny.lowe@milesaheadcharter.org